LEGAL

Refund & Cancellation Policy

Last updated: September 2026

We want you to feel good about buying "The ₹1 Lakh Designer." This policy explains when refunds are and aren't available for this digital product.

1. Digital product — no physical returns

The ₹1 Lakh Designer is a digital eBook (PDF) delivered instantly upon payment. Because the file is delivered immediately and can be downloaded, saved, and copied the moment access is granted, we generally do not offer refunds once the download has been successfully delivered — the same standard most digital-goods sellers apply.

2. When a refund is available

We will happily refund or resolve your payment in these cases:

Duplicate payment — you were accidentally charged more than once for the same order
Failed or unconfirmed payment — money was deducted from your account but you never received the download or a payment confirmation
Technical fault on our end — the file you received is corrupted, incomplete, or genuinely undeliverable and we are unable to fix or resend it

To request a refund under any of these circumstances, email pehlaz@blackfern.in within 7 days of your purchase, including your payment ID or screenshot and the email/phone number used at checkout.

3. When a refund is not available

You changed your mind after downloading the eBook
You purchased by mistake but have already accessed the file
You did not find the content useful for your specific situation
You are unable to implement the strategies in the book — see the "No guarantee of results" clause in our Terms & Conditions

4. Didn't receive your download?

If your payment was successful but the PDF didn't unlock or arrive, this is treated as a delivery issue, not a refund request — we'll simply get you the file. Email pehlaz@blackfern.in with your payment ID or a screenshot of the payment, and we'll send the download link directly. Most issues are resolved within a few hours.

5. How refunds are processed

Approved refunds are issued to the original payment method via Razorpay and typically reflect in your account within 5–7 business days, depending on your bank or UPI provider.

6. Contact

For any refund, cancellation, or delivery issue, write to us at pehlaz@blackfern.in. We aim to respond within 24–48 hours.

This is a general-purpose refund policy template for a small digital-product business and is provided for convenience, not as legal advice. Review and adapt it (including the refund window and conditions) with a qualified professional, and to fit your payment gateway's requirements, before publishing.